Let’s just view the Sales Department in its current form as a department in steep decline. But more similar to the metamorphosis in which a caterpillar becomes a butterfly. “Sales Departments” as we know them are a changing profession. They are, in fact, evolving to Client Engagement. And in today’s marketplace it is actually Product Departments and Marketing Departments that are also key to engage more closely with clients to define gaps and opportunities. I see it as a progressive partnership — Client Engagement: the direct link to clients and closest partnership-builder to be aware of clients’ holistic business strategy. Marketing: the brain that digs through terabytes of data to find opportunities. Product Development: the technology solution building company and client products and enhancements to fill the gaps towards new revenue streams.